Refund policy
Returns/Refunds
As our products are personal care goods (such as beauty products), haircare, skincare and consumables, we do not accept returns or offer refunds due to health and safety reasons. Please get in touch if you have questions or concerns about your specific item.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
As our products are personal care goods (such as beauty products), haircare, skincare and consumables, we do not accept exchanges due to health and safety reasons. Please get in touch if you have questions or concerns about your specific item.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
You can always contact us at hello@niyam-wellness.com